Privacy Policy

Effective Date: May 15, 2026

Welcome to Thousand Oaks BoulderDash Climbing (“we,” “our,” or “us”). This Privacy Policy explains how information is collected, used, and protected when you visit to.boulderdashclimbing.com.

Information We Collect

Personal Information

When you contact us, register for classes, submit forms, or sign up for updates, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Emergency contact information
  • Billing or payment details
  • Any other information you voluntarily provide

Automatically Collected Information

When you browse our website, certain information may automatically be collected, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Cookies and analytics data

How We Use Your Information

  • Provide and manage climbing classes, memberships, and events
  • Respond to inquiries and customer service requests
  • Send updates, promotions, or important notices
  • Improve our website and services
  • Process payments and registrations
  • Maintain safety and security

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist with:

  • Payment processing
  • Website hosting
  • Analytics services
  • Email communications
  • Scheduling or registration systems

These providers are only permitted to use information as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our rights and safety.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

We may collect information related to youth climbing programs with parental or guardian consent where required. Parents or guardians may contact us to review or request deletion of their child’s information.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Thousand Oaks Boulderdash Climbing
Website: to.boulderdashclimbing.com